Legal Notice & Privacy Policy

Acceptance of Terms

The user accepts these general terms and conditions of use and service of the www.rowleyinsurance.co.uk website. Any user who does not accept these terms and conditions will be unable to use the services and contents of the website.

User Status

Use of this website confers the status of user from the moment of access. By accessing any of the website's content, the user expressly accepts these general terms and conditions along with the particular conditions applicable to the different services provided by the organisation.

Age Requirements

The user must be of legal age to use the services of the www.rowleyinsurance.co.uk website. Minors under the age of 18 may only use the services of the website under the supervision of a parent or legal guardian.

Appropriate Use

The user undertakes to make appropriate use of the content and services in accordance with the law, good conduct, public order and the provisions of these general terms and conditions.

Registration

While general access to the website does not require prior subscription or registration, NEIL ROWLEY makes the use of some services conditional upon the prior completion of the corresponding registration or personal data collection form by the user.

Prohibited Actions

The user accepts the obligation not to carry out any action that may damage, render unusable, prevent access to or damage the contents and services. In particular, the user agrees:

• Not to carry out any action that may affect, destroy, alter, or damage personal data, programmes or electronic documents found on the website
• Not to introduce, store or disseminate any computer program, data, virus or code that may damage the website or any of the equipment, systems or networks

Amendments

The entity reserves the right to unilaterally amend these terms and conditions at any time. Such amendments will be published and announced as far in advance as possible.

Third Party Links

This Legal Notice refers exclusively to the website, and does not apply to any links or third party websites accessible through it. The organisation is not responsible for the content of any websites linked to from the organisation's website.

Intellectual and Industrial Property

All the contents of the website are the exclusive property of the organisation, including but not limited to the graphic design, source code, logos, texts, graphics, illustrations, photographs and any other elements that appear on the website. The user is prohibited from any non-consensual use, in whole or in part, of any of the contents of the website.

Applicable Legislation

The relationships established between the owner of the website and the user will be governed by current Spanish legislation. If the user is considered to be a consumer, the competent Courts and Tribunals will be those provided for in the provisions of current legislation governing consumer protection.

Who Controls the Processing of Your Personal Data?

Data Controller: NEIL ROWLEY
Registered Address: CALLE SAN JOSE, Nº 37, 07181, COSTA D'EN BLANES - CALVIA
Contact: neil@rowleyinsurance.co.uk

Data Protection Officer:
Website: www.protecmir.com
Email: protecmirlegal@protecmir.com

What Data Do We Process?

At NEIL ROWLEY we process the personal data that you provide by filling in the forms on this website, as well as any personal data resulting from:

• The provision or contracting of our services or products
• The commercial relationship that you have with us
• Your activity on our website, including browsing data

It is important for us to keep your personal data up to date. You are obliged to keep us informed of any changes or errors as soon as possible by contacting us at: neil@rowleyinsurance.co.uk

What Do We Process Your Personal Data For?

Your personal data is processed for the following purposes:

• Managing and maintaining the services provided through the website
• Managing and servicing queries and requests for information made by users through the contact form
• Compliance with applicable legal obligations
• Sending commercial communications and newsletters, and advertising our services and products
• Managing requests for information or requests for quotations for our services or products
• If you have given your consent, your personal data may be used to draw up a commercial profile (no automated decisions will be made based on said profile)

How Long Will We Keep Your Personal Data?

We keep your personal data for as long as is needed to carry out the purposes of the processing, and to comply with applicable legislation. Your personal data will be kept for as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to deletion and/or restriction of processing.

Specific retention periods:

• Contracted services: For the duration of the contractual relationship and the legally mandated period thereafter
• Information requests: Until you request deletion or cancellation
• Newsletter subscriptions: Until you request deletion, indicate opposition, or request limitation
• Browsing and consumption data: Until you request deletion or cancellation

Data Security

We have appropriate technical and organisational security measures in place to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage, and to ensure the integrity and confidentiality of your personal data.

These measures are designed to:

• Guarantee the permanent confidentiality, integrity, availability and resilience of processing systems
• Restore availability and access to personal data promptly in the event of an incident
• Regularly verify, evaluate and assess the effectiveness of security measures

What is the Legitimacy for Processing Your Data?

The legitimacy to process your personal data is based on:

• Contractual relationship: Executing and maintaining a contractual and commercial relationship with you (Article 6.1.B of GDPR)
• Your express consent: For sending advertising communications, newsletters, managing CVs, and activities (Article 6.1.A of GDPR)
• Legal obligations: Compliance with various legal obligations (Article 6.1.C of GDPR)
• Legitimate interests: For security reasons, to improve our services, and to manage requests or queries

Personal data requested in forms are generally mandatory unless otherwise specified. If data is not provided correctly, requests cannot be fulfilled. You may cancel advertising consent at any time without affecting your contractual relationship with us.

With Which Recipients Will Your Data Be Shared?

In general, your personal data will not be shared with any third party outside the organisation, unless there is a legal obligation to do so. However, third-party providers may have access to your personal information as data processors in the context of providing services.

You can request a complete list of recipients by emailing: neil@rowleyinsurance.co.uk

International data transfers: We may transfer data to countries outside the European Economic Area (EEA) using appropriate contractual measures based on standard data protection clauses adopted by the European Commission.

What Rights Do You Have?

You have the following rights regarding the processing of your personal data:

• Access: Obtain access to your personal data
• Rectification: Request that any inaccurate data be rectified
• Deletion: Request the removal of data when no longer necessary
• Limitation: Request that processing of your data be limited
• Opposition: Oppose the processing of your data for specific purposes
• Portability: Request the portability of your data to another data controller (where technically possible)

To exercise these rights: Send a letter by post with a copy of your identity document (DNI) to NEIL ROWLEY at CALLE SAN JOSE, Nº 37, CP: 07181, COSTA D'EN BLANES - CALVIA, or email neil@rowleyinsurance.co.uk

Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency (www.agpd.es)

Use of Social Media

When you interact with our website through social media platforms (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from these platforms, including your profile information and user ID.

We use social media to provide information about our services but will not obtain personal data from users interacting on social media platforms unless there is express authorisation. Social media platforms have their own terms of use and privacy policies that you must observe.